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DiskAccess Frequently Asked Questions

Tech Tips and TCP/IP Basics for DiskAccess on Windows NT4.0 and Windows 2000/XP

Quick Start Guide for DiskAccess

Configuring Credentials for DiskAccess’ RSH Server

Tech Tips and TCP/IP Basics for DiskAccess on Windows 95 and Windows 98

Tips For Capturing a Network Trace

DiskAccess and AccessNFS Gateway Printing

Tech Tips on Symbolic Links for DiskAccess and AccessNFS Gateway


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Installing and Configuring DiskAccess

This chapter describes how to install and configure DiskAccess on a system running the Windows 9x, Windows NT,  Windows 2000 or Windows XP operating system.  For more information, refer to the DiskAccess Frequently Asked Questions (FAQ) file (answers.wri) or to DiskAccess Help (DACCESS.hlp).  Technical Support Documents are also available in the ..\DiskAccess\Support subdirectory, if specified during DiskAccess installation.

2.1  Before Installing DiskAccess

2.1.1  System Requirements

Before installing the DiskAccess software, ensure that the system on which you want to use the software has the following features:

1. Intel 486-compatible processor (minimum).

2. Microsoft Windows 9x, Windows NT 4.0, Windows 2000 or Windows XP operating system software.

3. A mouse or mouse-compatible pointing device.

a. Windows 9x system ®

At least 16 megabytes of random access memory (RAM).

10 megabytes of free hard drive space for the full product installation.
4 megabytes of free hard drive space for the minimal product installation.
CD-ROM drive.

Windows 9x TCP/IP service software, loaded and correctly configured.

b. Windows NT system ® 

At least 32 megabytes of random access memory (RAM)

15 megabytes of free hard drive space for the full product installation
5 megabytes of free hard drive space for the minimal product installation
CD-ROM drive.

Windows NT TCP/IP service software, loaded and correctly configured.

c. Windows 2000/XP system ® 

At least 32 megabytes of random access memory (RAM)

15 megabytes of free hard drive space for the full product installation

5 megabytes of free hard drive space for the minimal product installation
CD-ROM drive.

Windows 2000 TCP/IP service software, loaded and correctly configured

2.1.2  TCP/IP

TCP/IP service software is delivered with Microsoft Windows 2000, Microsoft Windows NT and Microsoft Windows 9x software.  Before installing DiskAccess, install, configure, and start the TCP/IP service, preferably with Domain Name System (DNS) support enabled.  Refer to your Microsoft Windows 9x, Microsoft Windows NT, or Microsoft Windows 2000/XP documentation for more information about the TCP/IP service and DNS.

2.1.3  Other NFS Clients

You must remove all other NFS client software from your machine before installing DiskAccess.  If more than one NFS client is present on the system, neither works correctly.

2.2  Installing DiskAccess

Shaffer Solutions uses the Setup program as the standard method for installing software products on a system running the Microsoft Windows 9x, Microsoft Windows NT, Microsoft Windows 2000 or Windows XP operating system.  Shaffer Solutions also provides an extension to Setup that lets you install DiskAccess and its accompanying utilities in batch mode.

2.2.1  Interactive Installation

To install DiskAccess software interactively:

  • Start your system with the Microsoft Windows 9x, Microsoft Windows NT,  Microsoft Windows 2000 or windows XP operating system.
  • Insert the CD-ROM into the CD-ROM drive.  If your drive is set to autorun compact discs, the Setup program starts.  Otherwise, use Explorer to select the CD-ROM drive and double-click on SETUP.EXE.
  • Follow the instructions displayed as Setup installs the DiskAccess software. 
2.2 2  Installation Tips

When prompted for user information, key in your name and the product’s serial number (available from the software license agreement).  Company name is optional.

CAUTION

Setup verifies the serial number before installation continues.  If the serial number is incorrect, the product does not install.  Keep a record of the product’s serial number in case you need to contact customer support or re-install the product later.

When prompted for a path to the destination directory for product files, key in a new path or leave the default path (c:\"PROGRAM FILES"\DISKACCESS for Windows 9x, Windows NT 4.0 and Windows 2000/XP) as displayed.

NOTE

If the destination directory contains a version of the product you are installing, warning messages are displayed.  You can either install the new version of the product or install it in another directory.

When prompted for the type of installation to perform, select Typical, Compact, or Custom/Complete.  The Typical installation downloads all of the DiskAccess files and utilities.  The Compact installation downloads only those files necessary for DiskAccess to run.  Selecting the Custom installation causes a dialog to display.  In the selection dialog, you can select Technical Support Documents or which utilities to include or exclude.

When prompted to reboot the system, click Yes.  The system reboots, restarts the Microsoft operating system, and starts DiskAccess. 

After rebooting, you will be prompted to Accept or Retry the failed NFS Login.  By default, DiskAccess allows anonymous access (or UID/GID = -2/-1) to NFS resources.  To override default settings and to specify a different NFS login, select No and key in a valid username, password, and method of authentication.

2.2.3  Batch Installation

Use an editor such as Notepad to create a settings file that contains information required to perform installation of the product.  Then use the setup /h: command to install the product represented in the settings file.  The settings file must be located in the appropriate platform specific directory.  For Intel and Intel-compatible systems, the directory is labeled x86.  The example settings file is named settings.ini.

A settings file for DiskAccess might look like the following:

InstallType=typical
[Standard]
DestPath=c:\"program files"\diskaccess
[Registration]
name=“T. D. Powers”
organization=“Tantalus Corporation”
serial=“0123456790123”

The settings file specifies the following information:

DestPath The path to the destination directory. This directory defaults to c:\"PROGRAM FILES"\product, where product is the module name of the product.
NOTE: MS-DOS does not allow spaces in a pathname unless you use double quotation marks. If you want to use the default program directory that Windows 9x uses, you must key in the destination path as drive:\"program files"\product.
name The user’s name, to be recorded during installation.
organization The company’s name, to be recorded during installation.
serial The product’s serial number, to be recorded during installation.

To use the setup /h: command, key in the following, where filename specifies the complete path to the settings file you created:

setup /h:filename

For example, the following command runs setup /h: using a settings file named settings.ini that is located in the root directory of the C: drive:

setup /h:c:\settings.ini

2.3  Configuring DiskAccess for Windows 9x

Use the DiskAccess Configuration dialog to configure the operation of DiskAccess to meet your needs.  You can configure DiskAccess at any time by opening the dialog through the Control Panel.
Before you open the DiskAccess Configuration dialog, make sure that you get the following information from your local network administrator:

  • Network Information System (NIS) domain name, if your network uses NIS and NIS Server name if the NIS server is located outside of their Local Area Network.
  • Computer name of a server on the network running the PC-NFS daemon (PCNFSD), if your network uses a PCNFSD server.

To open the DiskAccess Configuration dialog from the Control Panel, select the DiskAccess Configuration icon.  The DiskAccess Configuration dialog displays and is similar to the dialog shown in Figure 2-1:

Toset connection options with the DiskAccess Configuration dialog:

  • Type the name of your login account on the remote system into the User Name box.  The user name is
    case- sensitive.
  • Type the password for your login account on the remote system into the Password box.  The password is
    case-sensitive.
  • Select either the NIS Domain Name or the PCNFSD radio button, and type in either the desired NIS domain name and the NIS Domain Server Name if the NIS server is located outside the LAN or the computer name of a server running the PC-NFS daemon (PCNFSD).
  • Set the NFS mount options.
  • Set the file access permissions, the filename case, and any other desired options.
  • Click OK.

There are two ways to save these settings as the default.  If you open this dialog from the Control Panel or during system login (because the default NFS login failed), the options you select are set as the defaults.  If you select the Use These Settings As Default button, the configuration options you select are saved as the new defaults for future connections.

The following sections contain more information about each area of the DiskAccess Configuration dialog.  For additional information on using configuration options, refer to DiskAccess Help by selecting the Help button on the DiskAccess Configuration dialog.

2.3.1  Configuring User Authentication Settings

The User Authentication area of the dialog is briefly explained in the following list:

User Name Specifies the name for the user account on the remote system. DiskAccess uses the user ID (UID) and group ID (GID) for this account when connecting to the remote system.  User names are case-sensitive.
Password Specifies the password for the user account on the remote system. DiskAccess uses this to authenticate the user name. Passwords are case-sensitive.
NIS Domain Name Specifies the NIS domain name to broadcast. DiskAccess broadcasts for NIS servers to all machines on the local area network (LAN) to find an NIS server within the specified NIS domain name.
NIS Server Specifics the name of the remote NIS server, which is servicing the NIS domain, specified in the NIS Domain Name edit box. This is an optional configuration setting. DiskAccess will attempt to contact the named NIS server directly. If DiskAccess is unable to contact the named NIS server or if the NIS Server rejects the connection, DiskAccess will then broadcast for a NIS server on the local area network (LAN) to find an NIS server within the NIS domain name specified. This option is to be used by users who must access an NIS server outside of their LAN.
PCNFSD Server Specifies the name of a remote system running the PC-NFS daemon. The system running PCNFSD authenticates the user ID, user name, and password.

2.3.2  Configuring Mount Options

The Mount Options area of the dialog is briefly explained in the following list:

Read Buffer Size Specifies the size in bytes of the buffer used for read operations. The read buffer size determines the data portion size of the packet returned from the NFS server on read operations.
Write Buffer Size Specifies the size in bytes of the buffer used for write operations. The write buffer size determines the data portion size of the packet returned from the NFS server on write operations.
Initial Timeout Specifies the amount of time to wait for a response when attempting an operation on the remote server if the file system is soft-mounted.
Retries Specifies the number of times to resubmit a request to a remote server.
Mount Type Specifies the type of the mounted file system. A file system can either be hard-mounted or soft-mounted, as follows: hard Any command issued on a client system that affects the mounted file system continues to try until the command completes. However, if the remote system crashes, the client system could hang until the remote system comes back up. soft The client system times out if the remote system does not respond to a command, and an error message displays for any commands waiting for a response from the remote system. If the remote system crashes, the client system times out and does not wait for the remote system to come back up

2.3.3  Configuring File Access Permissions

The File Access area of the dialog specifies the types of default file access permissions for files and directories that you create on the remote server.  The types of permissions are described in the following list:

Read (R) You can copy the file or directory or display its contents.
Write (W) You can modify or write to the file or directory.  If write access is granted and read access is denied, you may not be able to modify the file or directory.
Execute (X) You can run a compiled executable file or a UNIX shell script, or access directories. Execute may not work if read access is denied.

You can set the permission types for the following user categories:

User The owner of the file or directory.
Group Members of the group that have group access to the file or directory.
Other Neither the owner nor a member of the group that has group access to the file or directory.

Select the check boxes in each row and column to specify the types of file access each group has.  For example, to give a file the UNIX file permission of 754, select the R, W, and X check boxes in the User row, the R and X check boxes in the Group row, and the R check box in the Other row.

2.3.4  Configuring Filename Case Options

The Filename Case options area specifies how upper- and lowercase letters in filenames are treated when creating or renaming files and directories.  In some cases, the remote server is case-sensitive, or permits filenames with only uppercase characters. 

CAUTION

The Windows 9x operating system and DiskAccess are case-preserving and case‑insensitive.

Windows 9x and DiskAccess do not allow multiple directories or files with the same name but different cases, as some servers (mainly UNIX based) allow.  If a mounted file system has directories or files of the same name but different cases, only one of the files or directories is accessible.
The available filename case options are described in the following list:

Preserve Case Maintains upper- and lowercase letters as specified in the filename when a file is created. Read, write, and other operations remain case-insensitive.
Convert to Lower Case Changes any uppercase characters in the filename to lowercase characters when a file is created.  Read, write, and other operations remain case-insensitive.
Convert to Upper Case Changes any lowercase characters in the filename to uppercase characters when a file is created. Read, write, and other operations remain case-insensitive


2.3.5  Configuring Other DiskAccess Settings

You can configure other DiskAccess settings by selecting or clearing the check boxes on the lower right area of the DiskAccess Configuration dialog.  The available settings are as follows:

Enable Locking Prevents other users from gaining access to files you open on the server, if NFS file locking is supported by the server and all other clients that gain access to the same files as your application.  Only Version 3 NFS file locking is supported.
Support NFS Version 3 Uses NFS Version 3 if it is supported on the server.
Enable Local Caching Lets the client system write data to the local cache. By using the local cache, you can read data from a buffer cache instead of sending a read request across the network to the remote system. Also lets DiskAccess keep remote directories in a cache on the client.
Enable Remote Write Caching Lets data be written to the remote system's cache. The remote data cache may have a quicker response time, since the server can return after writing the data to the cache instead of waiting to write the data to the hard disk.

WARNING

If the server crashes before the data in its cache is written to the hard disk, the data is lost.

Display This Dialog on Connect Displays the DiskAccess Configuration dialog each time you access a remote server. If you do not want to see this dialog each time you access a server, clear this check box.
Use These Settings As Default Specifies that the settings entered in the dialog are saved as defaults and is to be used each time you access the remote server. If you want these settings to be used only for this particular connection, clear this check box.
Display Confirmation Dialog Specifies whether you receive a display confirmation when you connect to a remote system.

NOTE

Use These Settings As Default is disabled when you open the DiskAccess Configuration dialog from the Control Panel.  Settings entered from the Control Panel or during product setup are automatically saved as defaults.

2.4  Configuring DiskAccess for Windows NT/2000/XP

Use the DiskAccess property sheet to configure the operation of DiskAccess to meet your needs.  You can configure DiskAccess at any time by opening the property sheet through the Control Panel.
Before you open the DiskAccess property sheet, make sure that you get the following information from your local network administrator:

  • Network Information System (NIS) domain name, if your network uses NIS and an NIS server name if the NIS server is located outside the Local Area Network
  • Computer name of a server on the network running the PC-NFS daemon (PCNFSD), if your network uses a PCNFSD server.

To open the DiskAccess property sheet from the Control Panel, select the DiskAccess icon.  The DiskAccess property sheet displays and is similar to the property sheet shown in Figure 2-2.

Each area of the DiskAccess property sheet is explained in the following sections.

If you open this property sheet from the Control Panel or during system login (because the default NFS login failed), the options you select are set as the base defaults.  If you open this property sheet from the Explorer or the you are connected to the remote system after closing this property sheet.

2.4.1  The Authentication Properties Sheet

With the Authentication properties sheet, you can connect to a PCNFSD or NIS server to obtain a UNIX-style user identification (UID) and group identification (GID).
To see the Authentication properties sheet:

  • In the Control Panel, double-click the DiskAccess icon.
  • If it is not already selected, select the Authentication tab to see the options.

Figure 2-3 is an example of the Authentication properties sheet.

Each area of the Authentication properties sheet is briefly explained in the following table:

User Name Specifies the user name for your login account on the remote NFS server. DiskAccess uses this user name to obtain the UID and GID credentials necessary to connect to the remote system.
Password Specifies your login account password on the remote system to use. DiskAccess uses this password when authenticating the user name.
NIS Domain Name Specifies the NIS domain name to broadcast. DiskAccess broadcasts for NIS servers to all machines on the local area network (LAN) to find an NIS server within the NIS domain name specified.
NIS Server Specifics the name of the remote NIS server, which is servicing the NIS domain, specified in the NIS Domain Name edit box. This is an optional configuration setting.  DiskAccess will attempt to contact the named NIS server directly. If DiskAccess is unable to contact the named NIS server or if the NIS Server rejects the connection, DiskAccess will then broadcast for a NIS server on the local area network (LAN) to find an NIS server within the NIS domain name specified. This option is to be used by users who must access an NIS server outside of their LAN.
PCNFSD Server Specifies the name of a remote system running the PCNFSD. The system running PCNFSD authenticates the user ID, user name, and password.
Authenticate at System Logon Attempts the NFS login when the user logs onto the system.
Use NT Login Username/Password Uses the NT Username/Password combination for authentication requests.
Display This Dialog on Connect Displays the DiskAccess property sheet each time you connect to a remote server.
Display Confirmation Specifies whether you receive a display confirmation when you connect to a remote system.

2.4.2  The Mount Options Properties Sheet

The Mount Options properties sheet lets you override system base default connection parameters to optimize performance.
To see the Mount Options properties sheet:

  • In the Control Panel, double-click the DiskAccess icon.
  • If it is not already selected, select the Mount Options tab to see the options.

Figure 2-4 is an example of the Mount Options properties sheet.

Each area of the Mount Options properties sheet is briefly explained in the following table:

Read Buffer Size Specifies the maximum size in bytes of the buffer used for read operations. The read buffer size determines the data portion size of the packet returned from the NFS server on read operations.
Write Buffer Size Specifies the maximum size in bytes of the buffer used for write operations. The write buffer size determines the data portion size of the packet returned from the NFS server on write operations.
Initial Timeout Specifies the amount of time the client waits for a response when attempting an operation on the remote server if the file system is soft-mounted.
Retries Specifies the number of times to resubmit a request to a remote server.
Mount Type Specifies the type of the mounted file system. A file system can either be hard-mounted or soft-mounted, as follows: hard Any command issued on a client system that affects the mounted file system continues to try until the command completes.  However, if the remote server is taken off-line, the client system could hang until the remote system comes back up. soft The client system times out if the remote system does not respond to a command, and an error message displays for any commands waiting for a response from the remote system. If the remote server is taken off-line, the client system times out and does not wait for the remote system to come back up.
Support NFS Version 3 Specifies that NFS Version 3 be used if the remote NFS server supports it.
Enable Version 3 Remote Write Caching Specifies that data be written to the remote system’s cache if the remote system supports NFS Version 3.
Enable Locking Prevents other users from gaining access to files you open on the server. NFS file locking is provisional and is only successful if file locking is supported by the server and is enabled on all clients with common file access.
Enable Caching Specifies that data be written to the local cache by the client system.
Prefer TCP Specifies that TCP be used first to the remote server. If TCP is unavailable, DiskAccess will fallback to UDP.

2.4.3  The File Access Properties Sheet

The File Access properties sheet specifies the types of default file access permissions for files and directories that you create on the remote server.

To see the File Access properties sheet:

  • In the Control Panel, double-click the DiskAccess icon.
  • If it is not already selected, select the File Access tab to see the options.

Figure 2-5 is an example of the File Access properties sheet.

The types of permissions are described in the following list:

Read (R)

You can copy the file or directory or display its contents.

Write (W)

You can modify or write to the file or directory.  Write access assumes that read access is also granted.  If write access is granted and read access is denied, the file or directory cannot be modified.

Execute (X)

You can access directories, or you can run a compiled executable file or a UNIX shell script.

You can set the permission types for the following user categories:

User

The owner of the file or directory.

Group

Members of the group that have group access to the file or directory.

Other

Neither the owner nor a member of the group that has group access to the file or directory.

Select the check boxes in each row and column to specify the types of file access each group has.  For example, to give a file the UNIX file permission of 754, select the R, W, and X check boxes in the User row, the R and X check boxes in the Group row, and the R check box in the Other row.

2.4.4  The Filenames Properties Sheet

The Filenames properties sheet specifies how upper- and lowercase letters in filenames are treated when creating or renaming files and directories.  In some cases, the remote server is case-sensitive or permits filenames with only uppercase characters.

CAUTION

The Windows NTFS file system is case-preserving, yet case-insensitive. 
Windows NT, Windows 2000/XP and DiskAccess do not allow multiple directories or files with the same name but different cases, as some servers (mainly UNIX based) allow.  If a mounted file system has directories or files of the same name but different cases, only one of the files or directories is accessible. 

Changing the default parameters on this property sheet can have unexpected results if you do not fully understand how they work.  Refer to the online Help before making any changes to this property sheet.
To see the Filenames properties sheet:

  • In the Control Panel, double-click the DiskAccess icon.
  • If it is not already selected, select the Filenames tab to see the options.

Figure 2-6 is an example of the Filenames properties sheet.

Each area of the Filenames properties sheet is briefly explained in the following table:

New Filename Case

Specifies how upper- and lowercase letters in filenames are treated when you create files and directories.

Existing Filename Case

Specifies how upper- and lowercase letters in existing filenames are treated.

Provide Unique 8.3 Format Names

Generates 8.3 format names for long filenames.


2.4.5  The Configured NFS LANs Properties Sheet

The Configured NFS LANs properties sheet allows you to configure the DiskAccess network browse broadcast parameters.

To see the Configured NFS LANs properties sheet:

  • In the Control Panel, double-click the DiskAccess icon.
  • If it is not already selected, select the Configured NFS LANs tab to see the options.

Figure 2-7 is an example of the Configured NFS LANs properties sheet.

Each area of the Configured NFS LANs properties sheet is briefly explained in the following table:

NFS LANs

Lists all current system LANs.

Add

Adds a LAN to the NFS LANs list.

Edit

Edits the highlighted LAN.

Delete

Deletes the highlighted LAN.

Refresh Now

Refreshes the internal cached list of NFS servers for the highlighted LAN.

Refresh All

Refreshes the internal cached list of NFS servers for all LANs in the NFS LANs list.

Refresh Interval

Specifies the interval to wait before reissuing a broadcast.

2.4.6  The Symbolic Links Properties Sheet

The Symbolic Links properties sheet lets you configure DiskAccess to support symbolic links.
To see the Symbolic Links properties sheet:

  • In the Control Panel, double-click the DiskAccess icon.
  • If it is not already selected, select the Symbolic Links tab to see the options.
Figure 2-7 is an example of the Symbolic Links properties sheet.

Each area of the Symbolic Links properties sheet is briefly explained in the following table:

Resolve Symbolic Links

Determines if DiskAccess attempts to resolve symbolic links.

Display Unresolvable Symbolic Links

Determines if DiskAccess will display symbolic link files and directories that it cannot resolve to a real file or directory.  If DiskAccess cannot resolve the symbolic link, file and directory operations will fail.

Allow Rename and Delete on Symbolic Links

Determines if DiskAccess will rename or delete the actual symbolic link.  By default, the target of the symbolic link is renamed or deleted.

Symbolic Links File Name

The name of a configuration file that lets DiskAccess resolve symbolic links if the target resides on a different NFS server.

2.5  Configuring the PCNFSD Print Provider

If you want to configure a printer for your system or gain access to a printer on the network through NFS, you must configure the PCNFSD Print Provider.  You can configure the PCNFSD Print Provider from the Control Panel or through Explorer.

2.5.1  Configuring Through the Control Panel

To configure the PCNFSD Print Provider from the Control Panel:

WARNING     If the server crashes before the data in its cache is written to the hard disk, the data is lost.

1. In the Control Panel, select Printers.  The Printers window displays.

2. Select Add Printer in the window.  A configuration wizard starts.

3. Select Next to begin the printer installation. 

NOTE

The instructions for setting up the printer will differ between Microsoft Windows 9x, Microsoft Windows NT, and Windows 2000/XP.  The following instructions pertain to Microsoft Windows NT.  However, the steps to follow are similar for Microsoft Windows 9x and Microsoft Windows 2000/XP.)

4. Select the Network Printer radio button; then select Next.

5. Type the pathname of the printer or a queue name in the entry box. 

The form of the pathname is \\system_name\queue_name.  For example, the pathname of the printer peach on the system orchard is \\orchard\peach.

If you cannot remember the name or pathname of the printer, select Browse and double-click the DiskAccess Network.  A list of all the systems that support NFS on the local area network is displayed. Double-clicking a system name displays all of the printers accessible from that system through PCNFSD.  Select the name of the desired printer and click OK.  The pathname of the printer is displayed in the Network path entry box.

CAUTION

The printer you select can be disabled or inoperable.  Due to limitations in the PCNFSD specification, you are not notified if the printer is inoperable or if the server is incorrectly configured.  If you cannot print after configuring the Print Provider, make sure that the printer is running and that the server is correctly configured.

6. The Add Printer Wizard will inform you that the server on which the printer resides does not have a suitable print driver installed.  Click OK.  You will be given the opportunity to select the appropriate print driver for the type of printer you are configuring.

7. Select the appropriate answer to the question, “Do you want your Windows based programs to use this printer as the default printer?”.

At this point, the configuration wizard finishes.  The wizard adds the printer to the list of recognized printers in the Printers window.

2.5.2  Configuring from Explorer

To configure the PCNFSD Print Provider from Explorer:

  • In Explorer, locate the Network Neighborhood or My Network Places and double-click NFS Network.
  • A list of all the systems that support NFS on the local area network displays.  Double-clicking a system name displays all of the printers and disks accessible from that system through NFS. 
  • Double-click the name of the desired printer, or highlight the name of the printer and drag it to the Printers box.
  • A message appears indicating that the server in which the printer resides does not have a suitable print driver.  After clicking OK you will be given the opportunity to select the print driver, which should be used for the type of printer you are configuring.
2.6  Removing DiskAccess

You can remove DiskAccess from your system using either the Start menu or the Control Panel.

CAUTION

DiskAccess is not completely removed until you reboot the system.  Do not re‑install DiskAccess until after rebooting the system.

2.6.1  Removing DiskAccess Using the Start Menu

  • Select Programs from the Start menu.
  • Select DiskAccess from the list of programs.
  • Double-click the Remove DiskAccess icon.
2.6.2  Removing DiskAccess Using the Control Panel
  • From the Control Panel, select Add/Remove Programs.
  • Select DiskAccess from the program list.
  • Select Add/Remove.
  • Close the Control Panel.