Remote Client Management
Neon Responders work differently on Windows and Macintosh computers. These technical details describe the more important differences.
Neon Responder for Windows
Neon Responder for Windows is architected differently depending on the version of Windows on which it is running. If you are running Windows 95, 98 or ME, the Neon Responder is started as a background application when Windows is restarted. The background application is launched as the result of a Run Services Windows Registry entry.
If you are running Windows NT, 2000, 2003, or XP, the Neon Responder is started as a NT service. You can start, stop, and pause this service by using the Services Control
Panel. LANsurveyor can deploy NT service-based Neon Responders using Active Directory. Refer to the
LANsurveyor page for more information on deploying Neon Responders.
Neon Responder for Mac OS X
Neon Responder for OS X is a Mac OS X LoginItem. It is run whenever a user is logged in and will not respond when OS X does not have a user logged in.
Neon Responder for Mac OS
Neon Responder for Mac OS is a Mac OS INIT/Background Application. It makes use of AppleTalk's ADSP (AppleTalk Data Stream Protocol) and, optionally, TCP/IP (Transmission Control Protocol/Internet Protocol), which are connection-oriented protocols used to provide reliable, flow-controlled data transfer to and from the LANsurveyor application. Neon Responder for Mac OS requires System 7 and is compatible with Mac OS 8 and 9. It must be placed in the Extensions folder of your Mac OS machine in order to be loaded at System startup time.
Internet Protocol Specifications
The Neon Responder for Windows, the Neon Responder for OS X, and, optionally, the Neon Responder for Mac OS use both UDP and TCP in order to communicate with the LANsurveyor management application. LANsurveyor uses UDP port 4347 to probe for Neon Responders and TCP port 4347 to query and manage Neon Responders.
Log File Maintenance
The Neon Responder creates and maintains a text log file of start and stop times and a record of every command received from a copy of LANsurveyor. This log file is called "Neon Responder Log" and its location depends on the OS version on which the Neon Responder is running:
- Windows 95/98: the Windows folder
- Windows NT/2000/XP: the WINNT folder
- Mac OS: the Preferences folder
An exception to this Log File rule is found in the Neon Responder for OS X. This version of the Responder uses the OS X Console to which to log messages from the Responder. The OS X Console application is found in the Utilities folder under the Applications folder. |