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Neon Responders - Critical add on module of LANsurveyor that allows you to remote managing and report of Entire Network resources.

Overview

Neon Responder is an integrate part of the LANsurveyor solution. The Responders greatly enhance the functionality of LANsurveyor by providing LANsurveyor with direct access to computers with the Responder client installed, which allows LANsurveyor to provide complete reporting information, distribute software, and directly manage the client computers, either individually or as a group.

The Responder is a small, low impact password encrypted client which greatly enhances the functionality of LANsurveyor by providing LANsurveyor with direct access to computers with the Responder installed. This direct access allows LANsurveyor to provide complete reporting information, distribution of software, and the ability to directly manage the client computers, either individually or as a group.



Responders are available in packs of 25, 50, 100, and 500 clients. 

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Responder Feature Highlights
Authenticate Clients During Continuous Scan
Software Asset Management
Hardware Asset Management
Backup Profiler Report
Shutdown or Restart Client Computer
Launch or Terminate Application Remotely
Send Files or Folders
Cross-platform Windows and Macintosh Clients


Remote Client Management

Neon Responders work differently on Windows and Macintosh computers. These technical details describe the more important differences.

Neon Responder for Windows

Neon Responder for Windows is architected differently depending on the version of Windows on which it is running. If you are running Windows 95, 98 or ME, the Neon Responder is started as a background application when Windows is restarted. The background application is launched as the result of a Run Services Windows Registry entry.

If you are running Windows NT, 2000, 2003, or XP, the Neon Responder is started as a NT service. You can start, stop, and pause this service by using the Services Control Panel. LANsurveyor can deploy NT service-based Neon Responders using Active Directory. Refer to the LANsurveyor page for more information on deploying Neon Responders.

Neon Responder for Mac OS X

Neon Responder for OS X is a Mac OS X LoginItem. It is run whenever a user is logged in and will not respond when OS X does not have a user logged in.

Neon Responder for Mac OS

Neon Responder for Mac OS is a Mac OS INIT/Background Application. It makes use of AppleTalk's ADSP (AppleTalk Data Stream Protocol) and, optionally, TCP/IP (Transmission Control Protocol/Internet Protocol), which are connection-oriented protocols used to provide reliable, flow-controlled data transfer to and from the LANsurveyor application. Neon Responder for Mac OS requires System 7 and is compatible with Mac OS 8 and 9. It must be placed in the Extensions folder of your Mac OS machine in order to be loaded at System startup time.

Internet Protocol Specifications

The Neon Responder for Windows, the Neon Responder for OS X, and, optionally, the Neon Responder for Mac OS use both UDP and TCP in order to communicate with the LANsurveyor management application. LANsurveyor uses UDP port 4347 to probe for Neon Responders and TCP port 4347 to query and manage Neon Responders.

Log File Maintenance

The Neon Responder creates and maintains a text log file of start and stop times and a record of every command received from a copy of LANsurveyor. This log file is called "Neon Responder Log" and its location depends on the OS version on which the Neon Responder is running:

  • Windows 95/98: the Windows folder
  • Windows NT/2000/XP: the WINNT folder
  • Mac OS: the Preferences folder

An exception to this Log File rule is found in the Neon Responder for OS X. This version of the Responder uses the OS X Console to which to log messages from the Responder. The OS X Console application is found in the Utilities folder under the Applications folder.